Comprehensive guide to transport options for seamless travel
City Center
Krakow2000 ft
Airports
John Paul II International Krakow-Balice (KRK)
10.1
mi
Katowice (KTW)
64.9
mi
Train
Kraków Main Station3000 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
PLN 180 per day
Baggage storage
Baggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Off-site parking lot
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Hiking
Cycling
Guest Parking
Electric kettle
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Board games
Children's menu
Game room
Spa & Leisure
Spa & wellness center
Sauna
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Ul. Slawkowska 5/7,
Krakow,
Poland,
31014,
Lesser Poland
Map view
street view
Ul. Slawkowska 5/7,
Krakow,
Poland,
31014,
Lesser Poland
City landmarks
Castle
Wawel Royal Castle
4400 ft
Northeast corner of Plac Wolnica
Corpus Christi Church
1.2
mi
Church
Church of the Holy Apostles Peter and Paul
2900 ft
At the midpoint of Grodzka On The East Side
Church of St. Andrew
3000 ft
Ul. Pijarska
Saint Florian's Gate
2500 ft
Church
Wawel Cathedral
4200 ft
KrakowPoland
Planty Park
2300 ft
Church
St. Francis of Assisi Church and Monastery
2200 ft
Museums
National Museum in Krakow
4400 ft
Synagogue
Izaak Synagogue
1.1
mi
Church
Dominican Church
2100 ft
Church
Church of St. Martin in Krakow
2900 ft
Mall
Galeria Krakowska
3100 ft
Nearby
Square
Main Square
1200 ft
University
Collegium Maius Great College
2000 ft
Church
St Mark's Church
600 ft
ul. Maly Rynek 9
Saint Barbara's Church
1400 ft
Museums
The Cloth Hall
900 ft
ul. Basztowa
Krakow Barbican
1400 ft
Center of Old Town
Krakow's Rynek Glowny Central Square
1200 ft
Rynek Glowny
Old Town
800 ft
Museums
Cracow Historical Museum
1400 ft
Tower
Town Hall Tower
1200 ft
Plac Szczepanski 3a
Bunkier Sztuki Contemporary Art Gallery
900 ft
Rynek
Adam Mickiewicz Monument
1100 ft
Museums
Czartoryski Museum
1000 ft
Church
Church of St Adalbert
1400 ft
Church
Saint Cross Church
1700 ft
Museums
Rynek Underground
800 ft
Museums
Lost Souls Alley
800 ft
Restaurants
Ed Red
100 ft
ul. Bochenska 7
Morskie Oko
500 ft
pl. Szczepanski 8
Pasta Bar
300 ft
Ul. Slawkowska 13/15
Cafe Camelot
400 ft
Zaulek Sw. Tomasza
Krakow Ristorante Rai & Family S.C
200 ft
Stawkowska 13
Czerwone Korale
300 ft
Mikolajska 14
Restauracja Slawkowska 1
200 ft
ul. Slawkowska 1
Restaurant Polska
300 ft
Slawkowska 13/15
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
6.2
Location
8.6
Service
8.0
Dining
6.4
Guest reviews
8.4/10
based on 5 reviews
8.5
8.5/10 based on 764 reviews
Phillip
United States of America,
March
2025
6.0/10
I recently stayed at the Grand Hotel for two nights and found it a mix of charm and challenges. The hotel's location near the main square is fantastic, making exploring Krakow easy. However, the noise from nearby nightclubs impacted my sleep quality significantly. While the staff were exceptionally friendly and responsive to my requests, particularly when I needed a quieter room, the soundproofing issues need serious attention for a 5-star experience.
Rooms
5.0
The rooms were spacious with large windows, though I found the bed a bit uncomfortable and the pillows too flat. The sound isolation was poor, especially from outside noise, which disrupted sleep.
Service
8.0
The staff were wonderful—very eager to help and communicative. They promptly relocated me to a quieter room when I requested it, which I truly appreciated.
Location
7.0
Being just off the main square was a real advantage. I could easily walk to many attractions, though the nightly noise from revelers and clubs was quite a downside for my sleep.
Dining
8.0
The breakfast was impressive with a grand variety, from cold meats to pastries, making it a highlight of my stay. I appreciated the options available, though I did not try lunch or dinner offerings.
Facilities
7.0
While the hotel offered many services and amenities, I was disappointed that the sauna had an additional charge. However, the overall cleanliness and organization were commendable.
Gary
United States of America,
February
2025
6.0/10
My stay at the Grand Hotel was a mixed experience. I was impressed by the beautiful location and helpful staff, but I encountered a few significant issues during my visit. The noise from the street was problematic at times, especially from the bar nearby, and I was disappointed by the breakfast offerings and cleanliness of the toiletries. Overall, while the hotel has potential, it didn't fully meet my expectations.
Rooms
6.0
My room was spacious and clean, but there was a problem with noise from outside. I ended up shifting to a quieter room, which was much better. Still, the bathroom felt a bit cramped with a mini bathtub.
Service
7.0
The reception staff were generally helpful, though there was a hiccup in room assignments upon my arrival. I appreciated Sylvia's effort in addressing our concerns, but I felt the hotel could have better managed the situation initially.
Location
8.0
The hotel's location was fantastic, just a short walk to the market square. It allowed me to explore the best of Krakow easily, although the noise from the nearby bars and street made for some sleepless nights.
Dining
5.0
Breakfast was adequate, but I found the selection lacking, especially for a five-star hotel. The restaurant experience wasn’t great either, with limited options and some quality issues.
Facilities
6.0
While the hotel had nice facilities, some services, like the availability of toiletries, were inconsistent. I often found basic items missing, which detracted from the overall experience.
David
United States of America,
January
2025
5.0/10
I recently spent four nights at the Grand Hotel, and while there are many lovely aspects, the overall experience was somewhat mixed. The location is fantastic, just a short walk from the main square, which made exploring so easy. However, I did find my room quite cramped, with barely enough space around the bed and a small bathroom that made it difficult to keep the water from splashing everywhere. The breakfast offered a great variety, but the hot items were not warm enough for my taste, reflecting a need for better equipment.
Rooms
6.0
My room felt quite small, with little space around the bed and a cramped bathroom. It wasn't the spacious retreat I had hoped for.
Service
10.0
The staff were consistently polite and helpful, handling my requests with great care. They were truly a highlight of my stay.
Location
10.0
I loved how close I was to the main square; it was just a minute's walk away, making sightseeing incredibly convenient.
Dining
7.0
Breakfast had an impressive selection, but unfortunately, the hot items were not adequately kept warm, which was disappointing.
Facilities
8.0
I appreciated the hotel's historic charm and clean environment, but I wish I had known about the spa beforehand.
Chad
United States of America,
November
2024
7.2/10
I recently stayed at the Grand Hotel in Krakow, and overall, it was a good experience. The location is superb, just a short walk from the main square, making it easy to explore the city's attractions. However, the breakfast area was quite cramped, and I found the buffet selection a bit limited. Despite these minor issues, the friendly staff and the charming ambiance made my stay enjoyable.
Rooms
8.0
My room was spacious and well-furnished, with a comfortable bed. However, I encountered some issues with the curtains that didn't block out the light effectively, especially in the early mornings.
Service
10.0
The staff were incredibly friendly and helpful, making my experience all the better. They were attentive to my needs and even accommodated some requests I had during my stay.
Location
9.0
The hotel's location is perfect, closely situated to the main square and within walking distance to many historic sites. Although it can get a bit noisy during the weekends, I appreciated the ease of getting around.
Dining
7.0
Breakfast offered a decent range of options, although I felt there could have been more variety. The experience was slightly hindered by the small buffet area, which got congested during busy hours.
Facilities
7.0
While the room facilities were adequate, I did encounter some issues like the safe not working and having to request basic items from housekeeping. It was clean and well-kept, contributing to a pleasant stay overall.
John
United States of America,
October
2024
5.6/10
I recently stayed at the Grand Hotel in Krakow for a wedding and found a mix of positives and negatives. The elegant decor and convenient location were definitely highlights, yet the service and breakfast quality left much to be desired. The room was comfortable, but some amenities were lacking, and I had expectations of a five-star experience that weren’t fully met. Overall, while the hotel has its charm, I'll likely explore other options on my next visit. 🤔
Rooms
6.0
The room was nice and spacious with good air conditioning, but insufficient minibar supplies were a downside.
Service
5.0
Reception staff were friendly, but certain service issues, particularly at breakfast, were disappointing and affected my overall satisfaction.
Location
9.0
The hotel is wonderfully located just a short walk from the main square, making it easy to explore Krakow.
Dining
5.0
Breakfast options were lacking and service during mealtimes was slow, not what I expected from a five-star hotel.
Facilities
5.0
The hotel offers a range of facilities, but the minibar didn’t meet expectations, and some items were missing.
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