"From entering the hotel lobby you got the feeling of warmth and grandure."
Debbie from United Kingdom
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"Lovely old hotel, beautifully presented."
tisnala from United Kingdom
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"The room size was perfect for a six night stay, room enough for 2 people to move about."
Nancy from United States
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Grand Hotel is a luxurious 5-star hotel situated in the heart of the Old Town of Krakow, a few steps from the Main Market Square. It features meticulously renovated historical interiors, period-furnished rooms, and offers a variety of dining options. This Krakow hotel is known for its elegance and historical significance.
Rooms & Amenities
Grand Hotel offers comfortable rooms, including unique historical suites and two Palace Suites, all furnished with period furniture. Each of the 64 rooms features amenities such as air conditioning, minibars, and flat-screen TVs.
Dining Options
Dining options include the Grand Signature Restaurant, which specializes in traditional Polish and European cuisine, and the intimate Empire-style Piano Restaurant. Guests can enjoy original freshly baked cakes and aromatic coffee at the Grand Café.
Leisure & Business
Leisure facilities feature the luxurious Mirror Hall, which hosts exclusive classic music concerts and elegant dining beneath a stained-glass roof. The hotel also supports business events with a conference hall boasting a glass roof, accommodating up to 240 guests.
Location & Transportation
Grand Hotel is located merely 100 meters from the Main Square and offers convenient access to various transport options including bus stations within a short walking distance. Guests can explore nearby landmarks such as the Cloth Hall and Town Hall Tower.
“This is a truly special property in Krakow's Old Town, housed in a palace with genuine historical significance. The combination of antique furnishings and modern amenities struck me as particularly compelling. With notable dining and classic music performances, the hotel promises a refined cultural experience.”
Sophia TurnerEditorial Director at Spahotels
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Double Room
2 persons
22 m²
2 Single beds
Shower
Heating
room details
Executive Suite
2 persons
45 m²
1 King-size bed
Shower
Coffee machine
room details
Deluxe Apartment
2 persons
55 m²
1 King-size bed
Shower
Coffee machine
room details
Palace Suite
2 persons
85 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Hiking
Cycling
Guest Parking
Electric kettle
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Game room
Spa & Leisure
Spa & wellness centre
Sauna
Pedicure
Manicure
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Grand Hotel offers an array of dining experiences that celebrate both Polish and International cuisines. From elegant cafés to a refined restaurant, each venue presents a captivating atmosphere and unique culinary delights, perfect for indulging every palate.
Grand Signature Resto & Cafe
Polish and International
Ambiance
A sophisticated dining space with a focus on contemporary design, inviting both casual diners and culinary enthusiasts.
Key Offerings
Features a diverse menu with authentic Polish dishes alongside International flavors. Guests can enjoy refreshing coffee and freshly baked cakes in a relaxed setting.
Reservation
Recommended
Tuesday to Sunday, 16:00 - 22:00
Mirror Hall
Classic Continental and Polish
Ambiance
An opulent space adorned with a stunning Secessionist stained-glass roof, creating a luminous backdrop for elegant dining.
Key Offerings
Delight in classic continental dishes and beloved Polish favorites, all served in a visually striking environment.
Reservation
Not specified.
Not specified.
Vienna Café
Café-style with a focus on desserts
Ambiance
Charming and cozy, the café offers a warm, inviting atmosphere perfect for relaxing with friends or family.
Key Offerings
Specializes in indulgent rose ice cream and a variety of tempting tortes, ideal for a sweet treat or afternoon break.
Reservation
Not specified.
Not specified.
Piano Restaurant
Empire-style dining
Ambiance
Intimate and elegant, accentuated with crimson and gold decor, perfect for a romantic dinner or special celebration.
Key Offerings
Focuses on exquisite European cuisine, crafted to provide a memorable culinary experience in a sumptuous setting.
Reservation
Not specified.
Not specified.
Café Bar Strauss
Bar and Lounge
Ambiance
Sophisticated club atmosphere, providing a stylish environment for social gatherings or quiet evenings.
Key Offerings
Offers exquisite drinks and fine cigars, complemented by local and international newspapers for a leisurely experience.
ul. Slawkowska 5/7 Skrzyżowanie ulic Sławkowskiej i Św. Tomasza
Indus Tandoor
90 m
ul. Sw. Tomasza 18
Fabryka Pizzy
50 m
ul. Jozefa 34
Restaurant Polska
80 m
Slawkowska 13/15
Explore Krakow
Local Experiences
Top Attractions
Activities
Dining
Entertainment
St. Mary's Basilica
3 minutes' walk
Iconic for its stunning altarpiece, this basilica boasts nightly trumpet performances from its tower.
The Cloth Hall
4 minutes' walk
Historic marketplace featuring local crafts and souvenirs. Ideal for experiencing Polish culture and shopping.
Wawel Royal Castle
16 minutes' walk
A UNESCO World Heritage site showcasing royal history and stunning architecture. Guided tours available.
Planty Park
9 minutes' walk
Scenic park encircling the Old Town, perfect for leisurely walks and relaxing amidst greenery.
Vistula Boulevards
20 minutes' walk
Picturesque riverside path ideal for cycling or walking, offering beautiful views and public art installations.
Botanic Garden of the Jagiellonian University
18 minutes' walk
Serene garden filled with diverse plant species. A tranquil spot for visitors seeking relaxation.
Grand Signature Restaurant
1 minute' walk
Upscale dining featuring Polish and international cuisine, known for its exceptional service and elegant atmosphere.
Morskie Oko
2 minutes' walk
Rustic Polish eatery famous for regional flavors. Try their traditional dumplings and enjoy the cozy decor.
Krakow Nightlife
10 minutes' walk
Trendy bars and clubs in the Old Town offering live music and vibrant atmospheres. Perfect for socializing late into the night.
Teatr Bagatela
15 minutes' walk
A charming theater known for its diverse programming, including plays and musicals, suitable for audiences of all ages.
Getting around
City Centre
Krakow8 min
·
600 m
Airports
John Paul II International Airport Krakow-Balice (KRK)25 min
·
16.2
km
Katowice International Airport (KTW)157 min
·
104.4
km
Train
Kraków Main Station11 min
·
900 m
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.3
8.3/10 based on 842 reviews
Phillip
United States,
March
2025
6.0/10
I recently stayed at the Grand Hotel for two nights and found it a mix of charm and challenges. The hotel's location near the main square is fantastic, making exploring Krakow easy. However, the noise from nearby nightclubs impacted my sleep quality significantly. While the staff were exceptionally friendly and responsive to my requests, particularly when I needed a quieter room, the soundproofing issues need serious attention for a 5-star experience.
Rooms
5.0
The rooms were spacious with large windows, though I found the bed a bit uncomfortable and the pillows too flat. The sound isolation was poor, especially from outside noise, which disrupted sleep.
Service
8.0
The staff were wonderful-very eager to help and communicative. They promptly relocated me to a quieter room when I requested it, which I truly appreciated.
Location
7.0
Being just off the main square was a real advantage. I could easily walk to many attractions, though the nightly noise from revelers and clubs was quite a downside for my sleep.
Dining
8.0
The breakfast was impressive with a grand variety, from cold meats to pastries, making it a highlight of my stay. I appreciated the options available, though I did not try lunch or dinner offerings.
Facilities
7.0
While the hotel offered many services and amenities, I was disappointed that the sauna had an additional charge. However, the overall cleanliness and organization were commendable.
Gary
United States,
February
2025
6.0/10
My stay at the Grand Hotel was a mixed experience. I was impressed by the beautiful location and helpful staff, but I encountered a few significant issues during my visit. The noise from the street was problematic at times, especially from the bar nearby, and I was disappointed by the breakfast offerings and cleanliness of the toiletries. Overall, while the hotel has potential, it didn't fully meet my expectations.
Rooms
6.0
My room was spacious and clean, but there was a problem with noise from outside. I ended up shifting to a quieter room, which was much better. Still, the bathroom felt a bit cramped with a mini bathtub.
Service
7.0
The reception staff were generally helpful, though there was a hiccup in room assignments upon my arrival. I appreciated Sylvia's effort in addressing our concerns, but I felt the hotel could have better managed the situation initially.
Location
8.0
The hotel's location was fantastic, just a short walk to the market square. It allowed me to explore the best of Krakow easily, although the noise from the nearby bars and street made for some sleepless nights.
Dining
5.0
Breakfast was adequate, but I found the selection lacking, especially for a five-star hotel. The restaurant experience wasn't great either, with limited options and some quality issues.
Facilities
6.0
While the hotel had nice facilities, some services, like the availability of toiletries, were inconsistent. I often found basic items missing, which detracted from the overall experience.
David
United States,
January
2025
5.0/10
I recently spent four nights at the Grand Hotel, and while there are many lovely aspects, the overall experience was somewhat mixed. The location is fantastic, just a short walk from the main square, which made exploring so easy. However, I did find my room quite cramped, with barely enough space around the bed and a small bathroom that made it difficult to keep the water from splashing everywhere. The breakfast offered a great variety, but the hot items were not warm enough for my taste, reflecting a need for better equipment.
Rooms
6.0
My room felt quite small, with little space around the bed and a cramped bathroom. It wasn't the spacious retreat I had hoped for.
Service
10.0
The staff were consistently polite and helpful, handling my requests with great care. They were truly a highlight of my stay.
Location
10.0
I loved how close I was to the main square; it was just a minute's walk away, making sightseeing incredibly convenient.
Dining
7.0
Breakfast had an impressive selection, but unfortunately, the hot items were not adequately kept warm, which was disappointing.
Facilities
8.0
I appreciated the hotel's historic charm and clean environment, but I wish I had known about the spa beforehand.
Chad
United States,
November
2024
7.2/10
I recently stayed at the Grand Hotel in Krakow, and overall, it was a good experience. The location is superb, just a short walk from the main square, making it easy to explore the city's attractions. However, the breakfast area was quite cramped, and I found the buffet selection a bit limited. Despite these minor issues, the friendly staff and the charming ambiance made my stay enjoyable.
Rooms
8.0
My room was spacious and well-furnished, with a comfortable bed. However, I encountered some issues with the curtains that didn't block out the light effectively, especially in the early mornings.
Service
10.0
The staff were incredibly friendly and helpful, making my experience all the better. They were attentive to my needs and even accommodated some requests I had during my stay.
Location
9.0
The hotel's location is perfect, closely situated to the main square and within walking distance to many historic sites. Although it can get a bit noisy during the weekends, I appreciated the ease of getting around.
Dining
7.0
Breakfast offered a decent range of options, although I felt there could have been more variety. The experience was slightly hindered by the small buffet area, which got congested during busy hours.
Facilities
7.0
While the room facilities were adequate, I did encounter some issues like the safe not working and having to request basic items from housekeeping. It was clean and well-kept, contributing to a pleasant stay overall.
John
United States,
October
2024
5.6/10
I recently stayed at the Grand Hotel in Krakow for a wedding and found a mix of positives and negatives. The elegant decor and convenient location were definitely highlights, yet the service and breakfast quality left much to be desired. The room was comfortable, but some amenities were lacking, and I had expectations of a five-star experience that weren't fully met. Overall, while the hotel has its charm, I'll likely explore other options on my next visit. 🤔
Rooms
6.0
The room was nice and spacious with good air conditioning, but insufficient minibar supplies were a downside.
Service
5.0
Reception staff were friendly, but certain service issues, particularly at breakfast, were disappointing and affected my overall satisfaction.
Location
9.0
The hotel is wonderfully located just a short walk from the main square, making it easy to explore Krakow.
Dining
5.0
Breakfast options were lacking and service during mealtimes was slow, not what I expected from a five-star hotel.
Facilities
5.0
The hotel offers a range of facilities, but the minibar didn't meet expectations, and some items were missing.
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site (reservation might be needed) at PLN 180 per day.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of PLN 110 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Portuguese, Polish, Russian
Number of rooms:
65
FAQs
About Grand Hotel
What is the check-in and check-out time at Grand Hotel?
Check-in is at 16:00 and check-out is by 12:00.
How far is Grand Hotel from the Main Market Square?
Grand Hotel is located only 100 m from the Main Market Square.
What is the distance from Grand Hotel to John Paul II International Krakow-Balice Airport?
The hotel is approximately 25 km from John Paul II International Krakow-Balice Airport.
Is there a restaurant available at Grand Hotel?
The hotel features the Grand Signature Restaurant, which specializes in traditional Polish and European cuisine.
Are there parking facilities at Grand Hotel?
Private parking is available on-site for 180 PLN per day, and reservation is needed.
What amenities are provided in the rooms at Grand Hotel?
Rooms are equipped with air conditioning, flat-screen TVs, minibars, and safety deposit boxes.
Is free Wi-Fi available at Grand Hotel?
Complimentary high-speed Wi-Fi is available throughout the hotel.
What are some nearby restaurants to Grand Hotel?
Nearby restaurants include Ministerstwo Sledzia I Wodki (0.5 km), U Babci Maliny (0.5 km), and Hard Rock Cafe (0.5 km).
What recreational activities are available at Grand Hotel?
The hotel offers activities such as cycling, hiking, and a games room.
What kind of breakfast options does Grand Hotel offer?
Breakfast is available for an additional charge of 110 PLN.
Are there any historical attractions near Grand Hotel?
Nearby attractions include Wawel Royal Castle (1 km) and the Historical Museum of Krakow (1 km).
What transportation options are available for airport service at Grand Hotel?
The hotel offers paid airport shuttle services for guests.